Term & Conditions
Reservation / confirmation for group must be made fourteen (14) days prior to arrival date.
For any single or multiple booking comprising a total of thirty (30) days prior to arrival, otherwise the hotel reserves the right to cancel the booking. Cut-off date for bookings on super peak seasons in 60 days and peak season in 30 days. All reservation should be faxed directly to the central reservations’ office.
Minimum pax guaranteed / rooming list / cut off period
Minimum no of pax guaranteed and complete rooming list must be received by the hotel at least fourteen (14) days prior to the group's scheduled arrival and must include flight information and meal requirement. The hotel reserves the right to release all rooms if this requirement is no met within the time limit stated.
A 50 % or equivalent to minimum of one night accommodation charges must be received by the hotel fourteen (14) days prior to the group scheduled arrival. The deposit deadline may be adjusted to more than fourteen (14) days prior to the group scheduled arrival subject to room availability. The hotel reserves the right to release all rooms not guaranteed by deposit unless separate written arrangement has been agreed by both contracting parties.
The deposit is to be made to the respective hotel account as provided below.
Cancellations /No Shows
In the event of cancellation, a written notice must be received by the hotel at least fourteen (14) days prior to the group arrival. In the event of no show, the deposit will be forfeited automatically and one (1) night room rate will be charged .
Check in / Check Out
Check in After 2.00 pm
Check out 12.00 noon
Day use policy
The charges for use of room after check out time till 5.00 pm is at RM 50.00, Rooms checking out after 5.00 pm will be charged at full contractual rate.
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2. Correction of Deletion of Your Information
(b) Correcting such information. You may correct such information by informing the Merchant at [Your Email Address] of the corrections that need to be made.
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No. 68-78 Persiaran Bunga Raya , Langkawi Mall, Phase II,
Kuah, 07000 Langkawi, Kedah Darul Aman, Malaysia
Refund and Return Policy
Products sold are not refundable or returnable.